In order to remain competitive many business owners launch major changes, only to find their efforts fail. Change is hard for people and many resist it or will try to undermine the efforts to follow through with the planned changes. It is no surprise to many businesses that a study by McKinsey shows that only 26% of transformations attempts succeed. The one thing that all successful organizational changes have in common is that the change comes through empowerment not ordered and expected. Here are some suggested steps to effect change successfully.
1. Start Small
Many businesses start with a large campaign, hoping to build momentum with clear objectives. But if the change is major enough it is more than likely be met with fierce opposition. So if the campaign is presented and said and done with a large group, you will probably lose those people who are skeptical or fearful of change.
2. Keep Focus On The Mission
The more successful transitions begin with small groups united by a shared purpose. These are people who are already enthusiastic and are willing to test and follow through and later will bring in their peers. Leaders can help those small groups connect, but unless the person feels ownership of the process and effort, it will probably fall flat.
3. Identify A Cornerstone Change
Before any change is implemented there is a need for change. It is usually based on some form of problematic issue. Overhead is too high, customer service is down, low employee morale. A good manager can take the issue and turn it into a plan that not only looks at the problem but will get everyone on board to create change. This change cannot however, be accomplished right away. Most problems are not black and white but intertwined with other issues. You may end up barreling down the road not getting anywhere and spending money for nothing. So it is vital that you start with a clear and observable goal.
4. Broaden Your Network
Every major change requires stakeholders that are on board and willing to work together. Providing a support structure and network is essential to help your employees to adjust to the change and work together.
5. Provide Effective Training
One the change has been announced throughout the business or organization it is important your employees know that you will provide training, necessary skills and knowledge needed to continue to maintain efficiency as the changes go into effect.
6. Measure The Changes From Beginning to End
From start to finish a structure should be in place to measure the impact of the changes as they are made and to make sure your people receive continued reinforcement and training. This will also help determine the following:
- Is the change achieving the goals?
- Is the management process successful?
- What can be done differently to ensure better results?
If your business or organization going through organizational change, the experts at Smart Business Doctor LCC can help you develop solutions to retain good employees, tackle productivity issues, control your profit and loss margin, and secure your business into the future.